Frequently Asked Question

What if i want to return a product?

Not satisfied with your order? Send it back within 14 days after delivery. The first return on each order is free. But keep in mind, there are some products that are not free in returns.

Do you ship worldwide?

For some products, yes, but there are some products that can only be purchased by people with certain nationalities, especially in the United States and Canada.

How long does shipping take?

Fast and Efficient Shipping! 🚚✨
Typically, shipping to the United States and certain other countries takes only 1-4 days. For standard international shipping, the delivery time can range from 7 to 21 days, depending on the destination country and the shipping method chosen.

Factors Affecting International Shipping Time:

  • Distance: The farther the destination, the longer it may take.
  • Destination Country Regulations: Each country has different rules and regulations.
  • Package or Item Size: Larger packages may require more time for delivery.
  • Shipping Mode: Different shipping methods can affect delivery times.
  • Customs Processing: This can take time, depending on the country.
  • International Transit Time: The time it takes to move from one country to another.
  • Weather Conditions: Bad weather can cause delays.
  • Unexpected Delays: Unforeseen circumstances can occur, so be prepared

I've got question about a product, How can i get in touch?

You can contact our email at contact@lumawear.store